Robo-calls from the Health Insurance Marketplace are actually a phishing scam

BBB Consumer Alerts
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Consumers have recently been receiving robo-calls from people who claim to represent the Health Insurance Marketplace. Don’t be fooled. It’s a phishing scam.

Real Health Insurance Marketplace employees will not make unsolicited calls. Scammers are simply trying to get personal and financial information from you. Don’t supply the caller with any information. Don’t confirm any information that they already have on you. If you receive a call from anyone that you don’t know requesting this type of information, just hang up.

According to the FTC, “If you get a recorded sales call, but you didn’t give the caller written permission to call you, the call is illegal. Don’t press 1 to speak to the operator or get your name taken off the list, and don’t give any personal information. If you respond, you’ll probably get more calls. If you want information about health insurance in your state, visit If you get a call like this, please report it to the FTC.”

For more information about scams go to

To follow scams in your area, check out the new BBB ScamTracker.

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