Ransomware on your smartphone? – It’s real!

BBB Consumer Alerts
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Not long ago, scammers only targeted computers with ransomware. Now they have turned their attention to smartphones. The m.o. is the same, your smartphone is frozen. A pop up appears saying: “Warning iOS – crash report. Due to a third party application your phone iOS crashed.” The only way to unlock it is to pay a fee to the “tech support” contact that conveniently pops up on your display. So far this scam has targeted mainly iPhones and iPad users on Safari, but all smartphones are at risk.

Protect Yourself:

  • Keep all of your anti-virus and malware protection up to date.
  • Be sure to download and install the latest security upgrades.
  • Read and understand the access rights you are giving to that new app before clicking  “agree” and downloading it onto your smartphone.
  • Remember that public W-Fi is just that – public. Assume that you have no privacy or security if you are using free public Wi-Fi and use caution when operating your cell phone or computer.

See more at BBB.org – This Virus Hlds Your Smartphone for Ransom.

To quickly clear pop-up “warnings” from your iPhone, follow these steps from the technology news site ZDNet – How to get rid of ‘iOS crash warnings’ scam popups.

To report a scam, go to BBB Scam Tracker.