GoDaddy customers stalked by phishing scams

BBB Consumer Alerts

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Duncan Riley from reports that, a popular web hosting site, has been the target of new phishing scams. Account subscribers have reported receiving emails of two different types. The first is a notice that the customer’s domain name has been sold and provides a link to “transfer” the domain to the new owner. The second states that the account’s email storage is full and needs to be upgraded – free of charge.

In both cases the messages are not real, simply designed to look and sound like a GoDaddy notification.

Here’s how to tell the real from the fake:

  1. If you have not initiated a sale of your domain name, then any message that your domain has sold is most likely a scam.
  2. If you are uncertain about an email message concerning any online account, contact the company support or service provider directly, using a trusted means of communication – not in the email.
  3. Never click on any link in an unsolicited email that asks you to “verify” your identity or login credentials. Doing so will compromise your account and could lead to identity theft.
  4. Another red flag is odd wording, stilted grammar, or strange formatting in the body of the email.

Scammers prey on emotions such as fear, in this case of losing a domain name or access to an email accounts to prod us into acting without thinking. Always take time to consider how the company normally communicates with you. Does the email or text follow that same pattern?

For more tips on how to uncover fake emails and keep your online accounts safe, go to Godaddy Account Holders Targeted by Two New Phishing Scams.

To report a scam, go to the BBB Scam Tracker.

To find trustworthy businesses, go to

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