BBB gives Advice about Debt Collectors

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The Better Business Bureau cautions consumers on calls from Debt Collectors, or so they say.  These calls could be from legitimate business or they could be a scam.


Your BBB offers the following tips to avoid being taken by a debt collection scam:

  • Ask the debt collector to provide official written documentation which substantiates the debt.
  • Do not provide or confirm any bank account, credit card or other personal information over the phone until you have confirmed the legitimacy of the call.
  • Confirm any debt a debt collector claims you owe money. Be sure there is an outstanding balance and try to pay the business you owe directly before dealing with a debt collection agency.
  • File a complaint with the FTC online if the caller is abusive, uses threats or otherwise violates federal telemarketing laws.

Click here for more information and as always call the Better Business Bureau with any questions.