Closed captioning inquiries should be directed to the following:
Phone: (256) 533-1919
Email: captioning.inquiry@whnt.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written closed captioning complaints should be directed to the following:
David McFerrin
Director of Technology
WHNT News 19
200 Holmes Ave
Huntsville, AL 35801
Phone: (256) 535-9260
Email: captioning.complaint@whnt.com
Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.