Madison County Water restores water to homes in New Market

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MADISON COUNTY, Ala. - A water outage had been affecting portions of Madison County since Sunday.

Madison County Water officials confirmed to WHNT News 19 the majority of calls were coming in from the Ryland and Plevna areas, but levels in the New Market water tank were starting to lower, causing issues there as well.

Officials also confirmed crews had been working since 7 p.m. on Sunday to find the leak, but ongoing rain and flooding had been hindering efforts.

"I was at work and it was raining really, really hard," said New Market resident Regina Torres.

Regina Torres got a call from her sister on Sunday telling her the water was out.

"We were without water all night," said Torres. "I got off work at 11 and went to Walmart and shopped until they closed."

The Madison County Water Department said the water outage affected many households in Madison County. One of the main water lines had a leak.

Water Laborer Cody Burton said crews "ended up not being able to find the leak until I think sometime this [Monday] morning." He explained that overnight rain and flooding made it difficult to find the leak.

"Finally we had water sometime this morning [Monday]," said Torres.

The Madison County Water Department replaced a broken water pipe after last night's rainstorm. Just when the situation got resolved, one of the water valves got damaged while the water pressure was being brought up. Officials said an emergency team was sent to repair the valve.

"We didn't really know what it was at first," said Burton. "When we got in the hole it was just a couple loose bolts."

Torres said the main thing isn't about the water.

"You just appreciate everything and be patient 'cause they'll get it back on," said Torres.

The Madison County Water Department said the cause of the leak is undetermined at this time. Crews left the New Market area around 2 p.m. on Monday.

The Madison County Water Department said the affected households should now have running water.

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