After more than a week of backlash, Walmart is pledging to make “every effort” to find other roles for disabled workers who’d accused the retailer of targeting them as it phases out the “people greeter” job at 1,000 stores.
Greg Foran, president and CEO of Walmart’s U.S. stores, said in a memo to store managers Thursday night that “we are taking some specific steps to support” greeters with disabilities. Walmart released the memo publicly.
Walmart told greeters around the country last week that their positions were being eliminated in favor of an expanded “customer host” role. Greeters with cerebral palsy, spina bifida and other physical disabilities feared they’d be out of work, sparking protests from customers and others.
Walmart says it has already started making job offers to greeters with disabilities, with at least one accepting so far.