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This is specialized communications work in receiving and dispatching accurate information on an assigned shift to appropriate personnel. Positions in this class are employed in both police and fire communications and dispatch personnel based on seven digit calls and 911 calls. Work involves responsibility for operation of specialized radio utilizing multiple channels and frequencies in a communication center. Position requires fast, efficient, and accurate receiving, dispatching and processing of calls and messages from and to appropriate vehicles and personnel. Employees work in considerable independence, subject to instructions or orders to meet special operating circumstances or emergencies.
PHYSICAL AND ENVIRONMENTAL FACTORS:
Work is primarily sedentary in a central telecommunications room. This room is located in a building with no windows. Incumbent often works fast-paced in a harried work atmosphere, confronted by disturbing or stressful call situations.
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