Don’t Let Porch Pirates Ruin Your Holiday!

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

The United Parcel Service (UPS) delivered 750 million packages around the 2017 holiday season, and this year they are expecting that number to grow considerably. Thieves are taking advantage of the abundance of potentially-valuable deliveries, sometimes even following a delivery truck, to steal package from doorsteps. In a recent study, nearly 26 million Americans reported holiday packages being stolen from their front door or doorstep. If you are making online purchases for the holiday season, follow these simple steps from to ensure your holiday gifts make it under the Christmas tree in time for the big day.

  • Track your delivery – You’ll receive a tracking number with your online order. Follow the whereabouts of your merchandise online. Some delivery services offer notifications for each step of your package’s journey. Contact the seller/company immediately if your package is not received when indicated. You may also want to notify your local police department.
  • Choose a delivery time that fits your schedule – You can request a delivery time when you know you will be available to accept the package. Some delivery services now offer evening drop-offs and the ability to schedule appointments for delivery. Having the shipment delivered to your work address is also an option, but first check for company permission to do so.
  • Request a confirmation signature – The delivery service won’t leave the package unattended if you request signature confirmation upon delivery.
  • Choose alternative delivery options – Give specific delivery instructions. You can request to have the shipping company hold the package at its delivery center and you pick it up there or have the item shipped to the retailer’s nearest store for in-store pickup. Check to see if the shipping company has alternate delivery locations, such as secure lockers inside stores and businesses.
  • Insure valuable items – Purchase delivery insurance and insure your merchandise against loss or damage.
  • Open your delivery upon receipt to check for damage or signs of tampering. Contact the seller immediately if you believe something is wrong with the shipment or if it’s not what you ordered. Also, be sure to review the seller’s return policy for damaged or unwanted items.

Source: BBB of North Alabama

To report a scam, call your BBB at 256-533-1640 or go to the BBB Scam Tracker. To find trustworthy businesses, visit

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.