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BBB Action Line helps WHNT News 19 viewers stay ahead of the scams

HUNTSVILLE, Ala. - From debt collections and fake check money orders to sweepstakes lotteries and phoney invoices for office supplies, there are people trying to scam you out of your hard-earned money. We want to help you stay ahead of the thieves. That’s why we opened the BBB Action Line once again.

The folks at the Better Business Bureau of North Alabama are tracking scams every day. And they’re sharing what they know. They don’t want you to become a victim. Consumers are constantly contacted either by phone, online or by mail. Scammers are trying to get your personal information or trick you into sending them cash or gift cards. And they’re good at what they do. But we’re fighting for you.

Our friends at the BBB were here to answer any questions you might have had.  You also heard from some people who shared their stories to hopefully keep you from falling for the same scam.

We took 189 calls in three hours about scammers who are looking to take advantage of you.

They're going to prey on your emotions. "They're either trying to scare you into giving away information or they're trying to lure you in by promising say large sums of money," explained the president of the North Alabama BBB, Elizabeth Garcia.

It's a growing problem and we heard about them all. "From the tax imposter scam to the Microsoft tech scam. From Facebook scams, student loan forgiveness, even debt collection scams," said Garcia.

Thieves will use whatever means they can to get to you, that could be by mail, email, and phone. "Web-related or internet related scams are quickly growing but the telephone is still the most common form," says Garcia.

The best advice, if you don't recognize the number, don't answer.  Garcia said, "Let it go to voicemail. If that person is someone that really needs to be talking to you, they'll more than likely leave a message on your voicemail."

If you would like to report a scam, you can do so with the BBB Scam Tracker.