Thousands of video baby monitors recalled for burn hazard

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WASHINGTON-Thursday the Consumer Product Safety Commission announced a recall of 26,000 baby monitors from the Lorex Technology company.  The monitors pose a burn hazard.

This recall involves Lorex Care ‘N’ Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors have a white plastic back and either a white or black border. “LOREX” or “The Lorex Baby” is printed below the monitor screen.

The company has received 488 reports of batteries overheating and expanding.  About 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off the unit.  No injuries have been reported.

The monitors were sold at Babies “R” Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at and from May 2013 through April 2016.  The video baby monitors were sold in bundles for between $60 and $140.

You should immediately stop using the recalled monitors and contact Lorex to receive a full refund.  You can call Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday.  You can also go to and click on “Product Recalls” for more information.

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