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SCAM ALERT: New scam targeting online shoppers’ personal information

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TENNESSEE VALLEY - Christmas shoppers beware. WHNT News 19 is taking action to warn you about a new scam hitting residents in The Tennessee Valley who are shopping online.

To many people, the holidays mean lots of shopping. Unfortunately, hackers know this and they are always looking for new ways to steal our personal information. FedEx says phishing e-mails are being sent as if it's coming from the shipping company.

With Christmas just around the corner, Madison resident Teri Lewis says she prefers to shop online instead of deal with lines and crowds of people at the mall. With her orders placed, Lewis was waiting for her items to be delivered to her door when she got an e-mail that appeared to be from FedEx.

"It said I missed a parcel delivery," said Lewis.

Lewis says the e-mail contained an attachment to print out and take to the nearest FedEx facility. When the attachment wouldn't download, she called FedEx and they told her it was a fraudulent e-mail that was going around.

After finding out her personal information may have been comprised by hackers, Lewis ran a virus check on her computer.

"It detected all kinds of viruses: Spamware, Spyware, all of this stuff," Lewis said.

On its website, FedEx says the e-mails are a scam and they will never send unsolicited e-mails to customers.

If you have received one of these e-mails they ask that you delete it and forward it to abuse@fedex.com.