3-year-old dog attack victim asked to leave restaurant because of facial scars

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(CNN) — The outrage came hard and fast after a 3-year-old girl badly scarred and wearing an eye patch because of a pit bull attack was apparently asked to leave a KFC restaurant because her appearance upset other customers.

After social media users opened fire on the restaurant, calling for a boycott, the apology from the chain came quickly too.

The company said it will donate $30,000 to assist with the girl’s medical bills.

“The entire KFC family is behind Victoria,” company spokesman Rich Maynard said.

‘Her face is disrupting our customers’

Victoria Wilcher was mauled by three pit bulls a few months ago, causing her to need regular medical treatment. After a doctor’s visit last week, grandmother Kelly Mullins took the child to a KFC in Jackson, Mississippi.

“I ordered a large sweet tea and her some mashed potatoes and gravy because she was hungry,” Mullins told CNN affiliate WAPT.

Victoria Wilcher (Photo: WAPT)

Victoria Wilcher (Photo: WAPT)

“She was on a feeding tube at the time, but I figured she could just swallow (the potatoes). They just told us, they said, ‘We have to ask you to leave because her face is disrupting our customers.’ (Victoria) understood exactly what they said.”

Victoria cried all the way home, Mullins said.

“She’s got a lot of surgeries to go through and she won’t even look in the mirror anymore,” Mullins told WAPT. “When we go to a store, she doesn’t even want to get out (of the car). She’s 3 years old and she’s embarrassed about what she looks like. She’s embarrassed and I hate it because she shouldn’t be. It ain’t her fault.”

Anger online

Victoria’s family recounted the incident in a Facebook page set up to raise money for her medical expenses.

“Does this face look scary to you?” the family posted on the Victoria’s Victories Facebook page. “I personally will never step foot in another KFC again and will be personally writing the CEO.”

The anger spread.

“As soon as we were notified of this report Friday, we immediately began an investigation, as this kind of hurtful and disrespectful action would not be tolerated by KFC,” the company said. “Regardless of the outcome of our investigation, we have apologized to Victoria’s family and are committed to assisting them.”

A horrible attack

Authorities said Victoria was attacked in April while visiting her grandfather, from whom Kelly Mullins is divorced.

One of the dogs ripped open the front door and two other dogs dragged her into the back yard, WAPT reported.

The dogs bit the girl all over, but especially on the face. She has severe facial scars and lost sight in her right eye and the ability to move the right side of her face, Mullins told WAPT. She wears an eye patch with a cartoon character on it.

The three dogs that attacked Victoria were killed. The grandfather, Donald Mullins, and his girlfriend were arrested on child endangerment charges, WAPT reported.

Meanwhile, the Facebook page got lots of attention, with almost 49,000 “likes” by early Monday morning.


  • B

    How awful! Some people just don’t have a heart! Poor girl, I hope in time her scars will heal and she doesn’t have to deal with being treated like an animal the rest of her life!

  • carlson

    I think its wonderful that KFC has mad a donation to help with medical bills, Perhaps this public outrage will make them focus more on training their employees. I have stopped eating there long ago due to the poor, rude customer service.

  • Terri

    “Pretty hurts” (song) she may be able to regain the use of the right side, the other medicial may be life time. God works in mysterious ways.Thanks to corp.KFC some of the “optional” surgery might be done

  • Nuclear Mike

    There are just some events in life that bring tears to all of us…this young girls plight does, for what she has suffered and still has to overcome for being nothing but an innocent victim of vicious animals.

  • becky


  • TruthLivesHere

    This is sickening. I wonder how the employee would have felt if that was their child. I’m about to offend some people with what I’m about to say. But I don’t care, the truth is the truth. A 3 year-old little girl can be told to leave a KFC, but if this had been two men or two women kissing each other not a word would have been said. Because no matter how much it “disrupted the customers”, the lawsuits would have flowed and they know it. A 3 year-old little girl has rights also.

  • whitakercrew

    Before I start getting hate-mail, please read my entire comment.
    KFC the company should not be to blame. The Employee and offended customer should be to blame. I can promise you, KFC does not have any bylaws that state “when injured/disabled/scarred children enter our restaurant, please ask them to leave”. It’s good that this horrible incident was brought to their attention, they need to deal with this immediately, and in turn, maybe do some extra training for special circumstances. It’s also extremely generous that they offered $30,000 towards her medical bills. She did not receive her injuries on their property, they were not entitled to offer her family anything, but they did out of respect for the girl, and embarrassment of the employee’s actions. As far as them “waiting to apologize until after the incident went viral”, what were they supposed to do? They had no knowledge of the incident or the FB page until it did go viral, they did the absolute right thing by apologizing immediately and offering financial support. This incident doesn’t make me want to shy away from KFC, on the contrary, it makes me respect them and support them even more. This is a terrible situation, I feel so badly for this poor little girl. I know exactly what this family is going through, we have some friends who went through a similar situation, but let’s place blame where blame is due. Prayers for this baby and her family.

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