Insurance Companies Send Extra Rescources to Storm Hit Areas

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

TENNESSEE VALLEY, (WHNT) – Allstate Insurance Company and State Farm are sending extra resources to storm affected areas to assist policyholders with their claims.

Allstate Insurance Company has set up a Mobile Claims Center to help policyholders in Athens. These self-contained motor coaches are equipped with generators, satellite technology and high-speed internet connectivity so Allstate’s National Catastrophe Team can set up temporary claim locations and provide policyholders claim support in areas hardest hit by a tornado.

The Allstate Mobile Claims Center is located at Lowe’s at 1109 U.S. Hwy. 72, Athens, Ala. 35611. It will be open Monday – Friday from 8 a.m. – 6 p.m. and Saturday – Sunday from 8 a.m. – 5 p.m.

For an updated list of Allstate Mobile Claims Center locations, click here.

Allstate policyholders whose homes or automobiles have been damaged or destroyed by the recent tornado can also contact Allstate by visiting their local agent, calling 1-800-54-STORM, visiting a Mobile Claims Center, or logging onto

As of Wednesday, State Farm, is already reporting more than 1,200 home and auto claims connected to this week’s tornado outbreak. The company also has extra resources in impacted communities making contact with storm victims and beginning the claim process.

State Farm policyholders can call their agent or 1-(800)-SF-CLAIM (1-800-732-5246) in order to report damage. They can also visit

All homeowners should carefully inspect your homes for possible signs of tornado damage. You should pay particular attention to the following areas:

  • Look for wall cracks in spots where there were no cracks before. Cracks of a quarter inch or more are signs walls may have shifted or settled. Look carefully around windows and doors because these are typically the weakest spots in a home’s construction.
  • Make sure to closely check rooms not regularly used.
  • Look outside for physically visible, new cracks in the home’s foundation. Look inside for changes in the levelness of floors. Changes in the level of the floor could be signs of a lift in the home’s foundation.
  • Inspect plumbing. Look closely around the water heater and/or water softener for signs of water leaks that did not exist before. Flush all toilets, turn on all of the water faucets, and check connecting pipes for any leaking water.
  • In the days or weeks after a tornado, check walls and ceilings for water stains or yellowing that did not exist before. It could indicate damage on the roof.
  • Carefully inspect the outside gutters. Damaged gutters could cause water damage inside the home long after the actual gutter damage occurs.

If anyone visits your home without an appointment and professes to represent your insurer, or to be there at the request of your insurer, ask for identification and contact your insurer to confirm before allowing access.


  • ron gumba

    Yes , they are sending in special teams so that SF and AS will speed up the claim denial process. These special teams are very experienced at finding new and inventive ways, as well as the tried and true delay and denial tactic, to prey on these unsuspecting policy owners.

Comments are closed.