Featured Job: KinderCare Center Director

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Front-line management role. Effectively operates and leads all aspects of educational programs for Knowledge Universe-US (KU). Directly accountable for operational aspects of the center, ensuring quality care and education for children; achievement of financial targets, applying rigorous, proactive cost controls; incorporating active and continuous improvement in quality of operations; delivering exemplary customer service; and ensuring compliance with all federal, state and local laws including company policies and procedures. Meets expectations for delivering customer acquisition and retention, quality program, financial management, operational compliance, and demonstrates expected behaviors.

Job Responsibilities / Essential Functions: 

  • Consistently executes plans that ensure the company’s mission of serving families and children, in alignment with company values, policies and national accreditation standards
  • Approaches businesses on behalf of center
  • Articulate in explaining importance of early childhood education (ECE) in child’s development
  • Builds relationships quickly with prospective and currently enrolled families
  • Stays abreast of regulatory changes impacting the delivery of ECE
  • Efficient planning and allocation of center resources in alignment with children’s needs and budget guidelines
  • Actively leads teaching staff to effectively accomplish center targets, objectives, and goals
  • Takes ownership for his or her business and can successfully grow enrollment
  • Monitors the success of each child by consistently checking portfolio documentation and family communication strategies from teachers
  • Models and embeds company mission and values into all operations (e.g., KU Mission, KU Values)
  • Develops teaching staff by conducting ongoing observations, coaching, and embedded professional development opportunities
  • Leads learning of entire staff by facilitating Professional Development Day, intentionally following through on event learning activities, providing eLearning access, and conducting instructional staff meetings
  • Ensures teachers instruct children using developmentally appropriate practices while consistently and effectively utilizing KU-approved curriculum
  • Stays abreast of ECE trends by reading research reports and related articles
  • Ensures orientation and training is received by all new and experienced teachers and/or others and equips employees with job-critical knowledge and education
  • Conducts financial analysis of center results, evaluates, assesses, and determines course of action with manager, meets budgetary expectations
  • Develops and maintains good working relationships with state licensing authorities, community contacts, and National Support Center personnel
  • Employees with Field Leaders to create and implement plans and strategies that result in increased enrollment
  • Ensures compliance with all federal, state, and local laws, as well as company policies and procedures


Job Requirements

  • Bachelor’s degree preferred
  • Degree or license in teaching, early childhood education, or school administration preferred
  • One or more years of experience managing non-exempt employees, quality control, and finances in service industry preferred (children’s education, care, development preferred)
  • Demonstrated understanding of the needs of families and children
  • Demonstrated strong skills in sales and customer service
  • Demonstrated skills in conflict resolution and collaborative
  • Budget and financial accountability and revenue-generation experience preferred
  • Analytically and problem-solving skills
  • Strong customer orientation
  • Strong management skills
  • Ability to juggle multiple tasks
  • Excellent communications skills (oral and written)
  • Computer skills – must be computer literate at a general business level (e.g., word processing, Excel spreadsheet, Microsoft Outlook e-mail functionality)
  • Ability to sustain a high level of energy
  • Ability to excel in an ambiguous and continuously changing, competitive environment
  • Ability to thrive under pressure
  • Must be physically able to use a personal computer
  • Must be able to lift a minimum of 40 pounds
  • Must be able to travel between multiple locations as needed to support business needs (e.g. traveling to another center for meetings, licensing meetings, training, NAEYC preparation support, training a new Center Director, supporting an investigation, supporting a center closure, banking, etc.)
  • Overnight travel to company or other professional conferences or meetings is occasionally required
  • Both indoor and outdoor environments are typically found in a center; depending upon activities and season, may be required to be outdoors for regular, prolonged activities

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