Unclaimed Baggage brings home the gold retailer of the year award

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SCOTTSBORO, Ala. - Unclaimed Baggage is bringing home the gold!  The company won the Gold Retailer of Sales of the Year from the Alabama Retail Association.  Many stores were nominated, but Unclaimed Baggage took the prize.

"Different people nominated us for this award. We had our Senator Steve Livingston, our Chamber of Commerce president Rick Roden, our former EDA Director Dus Rogers and so it was just an honor that they would think enough about us to nominate us," says Brenda Cantrell, their brand ambassador.

Unclaimed Baggage strives to make sure that every customer has an experience whenever they come in and shop in the store.

"A lot of that comes down to our people, our culture, how we interact with our guest the experiences we have in this store," says Brenda.  "We're not just a retail store. We're a shopping destination."

And that experience is what set them apart from the rest.

"It's just a nice reminder that we're not just another store. We're an award-winning store and it's definitely worth a trip to come see us."