HUNTSVILLE, Ala. – Durham school services is trying to turn things around here in the Huntsville area. They're trying to address the school bus problem many parents have concerns with; by using an app.
In the past WHNT received several complaints from parents about Durham's lack of communication and their inconsistent drop off times. Parent Ann Kvach thinks the new Transportation Information Platform app; also known as TIP will help solve some of the issues.
"If the school bus is running late for some reason and you're wondering where your child is and what's going? the app allows you to see where exactly the bus is on the route," Kvach said.
Kvach has two children that ride the bus. She has already used the app during a trial session and has no complaints so far.
"I think it will help keep parents informed, so defiantly when there are late drop off's or pick up's in the morning; parents can get on the app and see. It's secured and you have to put in your state issue student id number in order to get into it. So it's not something open to the public; it's specific to your child on the bus," Kvach said.
"Between August and now Durham has worked on looking at a bunch of applications and developing those and doing some field test. Now they're ready to launch this new service," Huntsville City Schools Spokesperson Keith Ward.
Ward said instructions on how to use the app have been mailed out. Parents who have kids that ride the bus should be receiving log-in information in the mail by next week.
The free app is available in the Apple store and Google Play Store; TIP will be activated on Monday for parents to start using. If you would like more information or need to get in contact with Durham call (256) 489-1025.