Verizon’s call center in Huntsville transferring about 175 jobs to Maryland


HUNTSVILLE, Ala. – About 175 employees at Verizon’s call center in Huntsville have learned their jobs will move at the start of next year.  The jobs are being transferred to another call center in Hanover, Maryland.

The positions will move to Verizon’s Government Customer Operations Center.  No other cuts are expected at Verizon’s call center in Huntsville, according to a company spokesperson.

“We have made a very difficult but necessary business decision to transition the work of our Government Customer Operations at our Huntsville, AL location, beginning in January 2017,” said Kate Jay, spokesperson for Verizon Wireless. “We’ve got extra capacity in our Hanover, MD GCO center and we’re doing this to make the best possible use of our existing real estate. We remain committed to Huntsville. More than 1,000 employees will remain at our 475 Quality Circle facility in Huntsville.”