Huntsville Utilities preparing for Monday night’s round of storms
HUNTSVILLE, Ala. (WHNT) – Many homes in the Madison County area spent part of the weekend in the dark after storms knocked several areas off the grid. “We had large and small outages scattered all across the county,” says Joe Gehrdes, spokesman for Huntsville Utilities. “It really spreads our resources out, very thin and some folks have to wait, takes us a little while to address every issue.”
Gehrdes says they’re aware customers having no A/C in this heat is a problem. “The only thing we can advise people to do is open a window or go to a friend or family member in the area,” he says.
With the threat of thunderstorms Monday evening, Gehrdes says they’re on standby mode. “It’s basically an all hands on deck situation but again, if you have another situation like we had Saturday evening, spread our resources out pretty thin, we’ll get to you as quickly as we can,” says Gehrdes.
If your power goes out, Gehrdes says be sure to give them a call at 256-535-4448. “Don’t assume that we know your power is out. Reach out to us to make certain that we know,” he says.
Joe says the best way to notify them is to pick up the phone, but if they’re experiencing extreme call volumes, “We do keep an eye on social media. We’ll try to get those outages reported but the best way is to call us,” says Gehrdes.