DECATUR, Ala. (WHNT) – Decatur Utilities wants to warn you of a scam artist who goes by the name “Brian with Decatur Utilities.”
He is calling from a local number: (256) 275-8284.
The company says local commercial accounts were contacted Friday morning and threatened with disconnection. Residential customers may also be contacted.
You are encouraged to hang up on any caller requesting immediate payment by credit or prepaid card and threatening to disconnect service.
Customers are asked to call DU’s Customer Service Department at (256) 552-1400 to report the scam attempt and verify their account status.
Decatur Utilities offers online and automated phone payment options, but would never ask you for your credit information over the phone.