TONEY, Ala. (WHNT) -- Michael Kinney served in the U.S. Army for more than 18 years, working as a member of the Explosive Ordnance Disposal unit.
He was medically discharged in 2009. Since then, he and his wife bought a house that they are trying to make more accessible for Michael.
He grew up doing construction work, so he does as many of the upgrades as he can, but sometimes the projects are just too big.
"I know how to do all this stuff, I just can't physically do it," said Kinney.
When he decided to overhaul his back patio to make it more maneuverable, he called a contractor.
The contractor then sent another company to his house to do the job.
"This should probably take, maybe, eight days to do," said Kinney.
J&M Concrete began their work on July 17th.
Framing issues by J&M Concrete coupled with poorly poured concrete by Sherman Industries, a subcontractor of J&M Concrete, and three weeks later the patio is still incomplete.
"Really, it needs to be busted out and relaid because it was so dry when the guy came out here in the first place, it's so dry that it cracked," said Kinney.
Despite bad reviews from the Better Business Bureau, Kinney wanted to give the company a fair shot.
"I was just trying to give the guy a chance," said Kinney.
After sinking more than $4,000 into the renovation, all Kinney has to show for it is a patio in disarray.
"We're into it too much, we can't afford to go to another contractor, so I'm kind of stuck with it," said Kinney.
After several unsuccessful calls to both the contractor and subcontractor by Kinney, WHNT News 19 took action and spoke with J&M Concrete.
The owner said Kinney can expect to have his patio fixed and completed by the end of next week.
We will continue to stay on top of this story and check in with Kinney to see that it is.