Phoenix VA Hospital Found 1,700 Veterans Seeking Care Who Were Not on Waiting Lists

Image: MGN Online

Image: MGN Online

(CNN) — An initial review of the Veterans Affairs hospital in Phoenix found multiple unofficial wait lists of veterans seeking care and identified 1,700 veterans that were seeking care but who were not on any existing waiting lists, according to the inspector general for the Department of Veterans Affairs.

“We recommend the VA secretary take immediate action to review and provide appropriate health care to the 1,700 veterans we identified as not being on any existing wait list,” the inspector general says in the summary of a just-published report.

CNN has reported extensively on problems at the hospital.

The review also found that outside of the official wait list, the review found other scheduling practices that “are not in compliance” with policy, suggesting “additional lists may be the basis for allegations of creating ‘secret’ wait lists.”

The inspector general’s report does not make any conclusions on whether delays in scheduling impacted treatment.

Additionally, according to the report, the inspector’s office found “numerous allegations daily of mismanagement, inappropriate hiring decisions, sexual harassment, and bullying behavior by mid- and senior-level managers at this facility.”

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