MADISON COUNTY, Ala. (WHNT) - The owner of a motorcycle feels the state is taking her for a wild ride. Patty Colbert wants the title to her 2001 bike. The state won't give it until she buys a surety bond. Colbert refuses and has stacks of paperwork backing her up.
Colbert emailed WHNT NEWS 19 asking a reporter to look at all that paper. She showed WHNT NEWS 19 her receipt from buying the Yamaha V-Star in 2001, a bill of sale, title application and notice of lien release.
One thing she's missing is the title. The state never issued it. But, that's not Colbert’s fault.
Colbert knows she should have a title for the motorcycle considering she's owned it since 2000. She's tried and lost patience with long lines.
"Okay, so I let it go that year because life gets busy and you keep going,” said Colbert.
Fast forward a few years, she paid off the loan in 2004. Colbert has remained compliant with state law.
“Going down, getting my tag every year, getting my insurance and keeping it up to date” added Colbert.
Colbert soon started her multi-year journey down a bumpy road leading to the State Capitol. Her loan company released the loan.
“That`s when they sent me the document telling me they never got the title,” added Colbert.
Colbert learned from the loan company the motorcycle was never registered.
“Apparently, the company I bought the motorcycle from never filed the title. Even though, I have the paperwork showing where I paid for the title,” added Colbert.
She tried notifying KC’s Powersports, the company where she bought the bike, but it now has new owners.
Colbert discovered the new company destroyed the old company's files. Colbert hoped they could help her get the title.
“They are the ones who bought out the company. I am showing them proof these people. I paid for a title for them to file. I am thinking they should be paying or getting me a title to my motorcycle,” added Colbert.
A woman at the company told Colbert that's not possible, so Colbert contacted the state.
Colbert was told to apply for a surety bond. What’s the cost? It’s several hundred dollars.
“I understand things get stolen. Of course, people will do this every day of the week and try to get a title for something,” added Colbert.
Colbert wishes the state would understand she is not running a scam.
“It`s the original paperwork. Even the proof of delivery is original. Everything is original,” added Colbert.
WHNT NEWS 19 took all of her original paperwork to Madison County's Licensing Director Mark Craig.
“This is a good one. It is. To your eyes and my eyes, it looks like it should be easily rectified,” added Craig.
Craig gets it. He's not sure the people in Montgomery will.
“It's still going to be a headache for Colbert when it shouldn’t be because she had nothing to so do with this not getting properly sent in,” added Craig.
Craig believes in Colbert's case so much he personally delivered all of this original paperwork concerning Colbert’s case to the title supervisor in Montgomery. The supervisor still refused to budge.
WHNT NEWS 19 emailed that person and his assistant, but has not heard back.
Carla Snellgrove, spokeswoman for the state office, told WHNT NEWS 19, “the law is very clear and provides us with no discretion as to when to collect or not collect the fees.”
Snellgrove added, “ We certainly empathize with the owner and the unfortunate set of circumstances which has led her to this point, but we simply do not have the authority to do as you have requested.”