WHNT News 19 Ends Woman’s Trouble Getting Alabama Driver License

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NEW HOPE, Ala. (WHNT) – WHNT NEWS 19 heard from a woman who could not get an Alabama driver license when she moved to Madison County a year ago. The woman, who is a legal resident, felt her German background kept her from legally driving Alabama roads. WHNT NEWS 19 talked with the woman, looked at her paperwork and contacted the driver license office on the woman’s behalf.

“Corporal Osborne was on the front desk. I told him who I was,” said Gisela Burnett.

WHNT NEWS 19 told Cpl. Osborne about Gisela’s problem. He helped Gisela during a recent visit to the driver license office. She had to only take over some paperwork, the same paperwork she’s tried to use to get a driver license several times before.

“He looked at it and said well, on the card it looks like you. There is no denying it,” added Burnett.

WHNT NEWS 19’s report told how Gisela married a U.S. soldier, moved from Germany to the U.S. in 1982 and stayed in the marriage 25 years. She was able to legally drive in state after state until arriving in Alabama. Troopers in charge of issuing driver licenses did not accept her information.

“I was told it was not recognized because it did not have an expiration date on my resident alien card,” added Burnett.

There was a lot of information to look over. WHNT NEWS 19 did and soon made a call and sent a couple of emails to the driver license office.

“‘I had a good feeling about it. I knew I would get it done,” added Gisela.

Gisela was right! She let WHNT NEWS 19 know a couple of weeks later.

“You rock. WHNT News 19, taking action getting results, rocks. I have to say that,” added Gisela.

Col. Osborne and his team at the driver license office signed off on Gisela’s documents.

“I was so happy that I had the license finally because I was trying to do it on my own. It is a shame I couldn’t get it done without going to WHNT News 19,’ added Gisela.

Gisela was happy, but also concerned.

“Why couldn’t it have happened before? You know, that got me upset because I was dragged around from one thing to another,” added Gisela.

Gisela extended her thanks to Cpl. Osborne.