Better Business Bureau Investigates Guntersville Online Business

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GUNTERSVILLE, Ala. (WHNT) – Little is more convenient than online shopping, but from the safety of your own home or workplace, it’s easy to feel a false sense of security when handing over your money online.

Now the Better Business Bureau of North Alabama is warning against an online company claiming to be located out of Guntersville.

“They’re using the BBB logo and claiming to have an “A+” rating, but we know that’s not the case,” said Michele Mason, President of the Better Business Bureau of North Alabama.

At first look, OverstockClearanceOutlet.com seems like a legitimate and trustworthy business. The front page sports the BBB logo. However, Mason says it takes a business up to seven years to get an A+ rating, and the business has only been online since April 29th, 2013.

The company claims to be located in Guntersville, but doesn’t post a physical address or even a phone number.

The site sells fitness equipment, but when you try to make a purchase they require shoppers to purchase a Green Dot Money Pak and use that as a form of payment.

The money pass is a pre-paid card that leaves no paper trail and no way to be reimbursed. According to Mason, one customer has been scammed by a sister-site “OverstockSalesCloseout.com,” which has since been shut down and is being investigated by the FBI.

“They went to purchase the equipment, and were instructed to put the money on a Money Pak, and they received nothing in return,” said Mason.

Mason cautions shoppers to be wary of sites requiring Money Pak payments, and if something looks suspicious verify a company’s authenticity through the Better Business Bureau’s website.


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