ATHENS, Ala. (WHNT) - An Athens mother is afraid raggedy cable lines outside her home pose a danger to her children. The lines whip in the wind, hang down and drag on the ground. Annie Martin watched the cable lines do that for months.
Charter Communications owns the lines outside Martin's door. Martin emailed WHNT NEWS 19 asking for help in getting the company to pick up the lines.
The company sent contract technicians out after Martin made numerous requests. She says one contract technician told her he would fix the line, started the job, but never finished it. So, she emailed WHNT NEWS 19. Martin wants the lines removed before her children are hurt.
Martin lives off of Highway 99 in Athens. She's had to look at hanging cable lines for months.
"It's bad on the safety of the kids because it's been hanging out in the yard. I am very afraid because the kids are going to get hurt, or will get tangled," said Martin.
She lives with her husband and two young children. Martin, concerned about what she felt was a hazard, called Charter Communications.
"They've come out to look at the line, but have not fixed it," added Martin.
Martin says contract technicians responded to her home on four different occasions.
"It's just, every time I call them they give me another story saying we are going to fix. We will fix it," added Martin.
But, the lines were not fixed. Martin says she watched the contract technician, on the fourth trip to her home, cut the line and drive away.
"When the wind gets up, it is going to come down even more. The reason I am not satisfied is it is going to come back down here and be in the yard again," added Martin.
The concerned mother got more annoyed as she walks over to the other side of the trailer park during the WHNT NEWS 19 interview. She reminded WHNT NEWS 19 she sent the email for one reason. Her children are the reason.
"When they are outside, I don't have to worry about it. I want them to be safe," added Martin.
Martin also thinks about the other children near her home and the hanging wire.
"It can wrap around them. They can get cut on the end of it and get hurt really bad . That's the reason I think it needs to be fixed," added Martin.
WHNT NEWS19 has good news to report. After repeated phone calls, the contract workers finished the job the day after WHNT NEWS 19 conducted this interview. Martin is now satisfied with the work.
A Charter Communications representative emailed WHNT NEWS 19 the morning before the story aired saying they are discussing the communication process with their contractor.