AT&T Launches Program to Combat Texting Spam

Posted on: 11:31 am, August 18, 2012, by , updated on: 11:17pm, August 18, 2012




First, it was fishy phone calls. Then, shady emails. Now, scam artists are texting. It’s an aggravation many of us have to deal with. Now, AT&T has come up with a solution to help customers.


The unwanted messages pop up on phones often, sometimes daily. This is an aggravating and costly problem.


“This has been a popular communications medium for some time, but we’re really seeing a surge lately in the number of spam texts sent through our network,” says AT&T Alabama Spokesman Dave Hargrove.


Hargrove says AT&T’s new program aims to stop the unsolicited texts. Here’s how it works. If you get a text spam, don’t respond or click any links in the message. You should forward it to the short code 7726, or “SPAM”.


“When you identify a piece of mail or a text message that you believe is spam, you forward that message to a central location where an investigation can be done,” explains Hargrove. “Then, a determination is made about blocking that message.”


Another great aspect of the program is that there is no cost associated with it for AT&T customers.


“There is no charge at all,” says Hargrove. “All forwarded texts to that number, 7726, are free of charge.”


AT&T plans to notify customers via their website, email, and mailers. You can also click here for more information. If you have a different wireless service provider, you can contact them directly to find out about their programs to help avoid spam texts.