AT&T Launches Program to Combat Texting Spam
First, it was fishy phone calls. Then, shady emails. Now, scam artists are texting. It’s an aggravation many of us have to deal with. Now, AT&T has come up with a solution to help customers.
The unwanted messages pop up on phones often, sometimes daily. This is an aggravating and costly problem.
“This has been a popular communications medium for some time, but we’re really seeing a surge lately in the number of spam texts sent through our network,” says AT&T Alabama Spokesman Dave Hargrove.
Hargrove says AT&T’s new program aims to stop the unsolicited texts. Here’s how it works. If you get a text spam, don’t respond or click any links in the message. You should forward it to the short code 7726, or “SPAM”.
“When you identify a piece of mail or a text message that you believe is spam, you forward that message to a central location where an investigation can be done,” explains Hargrove. “Then, a determination is made about blocking that message.”
Another great aspect of the program is that there is no cost associated with it for AT&T customers.
“There is no charge at all,” says Hargrove. “All forwarded texts to that number, 7726, are free of charge.”
AT&T plans to notify customers via their website, email, and mailers. You can also click here for more information. If you have a different wireless service provider, you can contact them directly to find out about their programs to help avoid spam texts.